Chapter 6 - Practicing Professional Ethics (2)

6.0 PRACTICING PROFESSIONAL ETHICS

6.3  Discern integrity

6.4   Understand the need for environmental Awareness

            6.4.1   Explain the importance of caring for the  environment, including Green Technology,  

                       Sanitation,  Health   (Hygiene), Energy Saving and other related factors

6.5    Practise occupational health and safety

6.5.1   List occupational health and safety regulations

6.5.2   Explain the importance of occupational helath and sefety practise

Chapter 6 - Practising Professional Ethics (1)

6.0 PRACTISING PROFESSIONAL ETHICS

      6.1  Understand protocol and etiquette

6.1.1      Explain the protocol for official / formal events

6.1.2      Explain the etiquette for official /   formal events

       6.2  Observe and practice accountability

6.2.1      Explain the concept  of accountability

6.2.2     Practice accountability in the implementation of tasks

Chapter 5 - Writing Skills

5.0 WRITING SKILLS

      5.1 Produce writing

           5.1.1  Prepare reports according to formats and standard

           5.1.2   Produce a working-paper

           5.1.3  Provide minutes of meeting

           5.1.4  Write formal letters

           5.1.5  Prepare a Curriculum Vitae

Chapter 4 - Leadership Skills (Culture of Teamwork)

4.0  LEADERSHIP SKILLS 

4.4    Implement the culture of teamwork

         4.4.1 Explain the concept of team building

         4.4.2 Practise teamwork culture

         4.4.3 Identify the obstacles in team building

4.5    Implement the culture of teamwork

         4.5.1 Explain the procedure in desicion making

         4.5.2 Identify alternative solution

         4.5.3 Make appropriate desicion

Chapter 4 - Leadership Skills

4.0  LEADERSHIP SKILLS

4.1    Practise activity planning skills.

         4.1.1 Explain the procedures of activity planning.

         4.1.2 Implement the plan effectively

4.2      Practise coaching skills

4.2.1   Provide guidance to team

4.2.2   Provide encouragement and motivation

4.3    Practise monitoring and evaluating skills

        4.3.1 Explain the importance of monitoring activities

        4.3.2 Carry out  monitoring  activities

        4.3.3 Evaluate the execution of activities               

Chapter 3 - Management Skills

3.0 MANAGEMENT SKILLS

      3.3 Demonstrate customer management skills

            3.3.2  Provide the best service

            3.3.2  Provide the best service

            3.3.3  Establish good relations with customers

     3.4  Practice  management skills

            3.4.1  Explain the procedure of event  management

            3.4.2  Conduct the event well

            3.4.3  Review the effectiveness of the event management

Slide Presentation : Event Management

Pelajar dikehendaki menguruskan satu Event/Program untuk memenuhi keperluan penilaian Mini Projek untuk kursus AS101 (Softskills) yang mewakili 30% dari keseluruhan penilaian pelajar.

WORKSHEET 2 (MINI PROJECT)– MANAGEMEN
  1)  Choose 1 activity/program/mini project.
  2)   Develop paper work about that activity/program/mini project.
 3)   In paper work have include:-

i.                     Introduction about activity/program/mini project.

ii.                   Objective

iii.                  Commitee member

iv.                 Tentative activity/program/mini project.

v.                   Budget

vi.                 Conclusion

Contoh Paperwork untuk rujukan pelajar.(Klik di sini).

Chapter 3 - Management Skills (Time Management)

3.0 MANAGEMENT SKILLS

      3.2 Apply time management skills

            3.2.1  List the characteristics’ of time Management

            3.2.2  Identify priority  tasks

            3.2.3  Review the implementation of time management

    

Slide Presentation: Time Management

Chapter 3 - Management Skills (Problem Solving)

3.0 MANAGEMENT SKILLS

      3.1  Practice problem solving skills

            3.1.1   Identify issues and problems

            3.1.2  Classify problems

            3.1.3  Select alternative solutions

Slide Presentation: Problem Solving

Chapter 2 - Communication (Public Speaking)

At the end of the lesson students should be able to: 1.  Practice effective publics speaking     a. Deliver the speech well     b. Draw the attention of listener

Chapter 2 - Communication (Meeting)

At the end of the lesson students should be able to:

1.  Demonstrate competent personality during interviews

     a. List the needs for interview preparation.

     b. Practice the techniques of answering questions.

2.  Participate in meetings

    a. Discuss and resolve issues jointly.

    b. Contribute appropriate ideas and suggestions.

    c. Write details of discussion.

   d. Participate actively in discussions.

   e. Analyze minutes of meetings.

Video 5: How to conduct a meeting - Bad Practices.

Chapter 2 - Communication (Interview)

At the end of the lesson students should be able to: 1.  Demonstrate competent personality during interviews.     a. List the need for interview preparation     b. Practice the technique of answering question. Example Interview Question: 1. Please introduce yourself. Tips: So, tell me a little about yourself. 2. Why do you choose this job? Tips: Why are you looking (or why did you leave you last job)? 3.  What can you say about our company in your perspective? Tips: Tell me what you know about this company. 4. Please tell us what are your relevant experience.                                                                     Tips: What relevant experience do you have?

Chapter 2: Communication (Effective Presentation)

2.0  COMMUNICATION SKILLS   

2.1.2  Practise communication producers

          a.  Apply method od oral communication,

               writing & graphics

          b.  Communication accurately, clearly

                and appropriately according to the

                situation

2.1.3  Deliver a complete and clear information

          a.  Make detailed notes orderly

          b.  Differentiate accurately between

               apinion and fact according to the 

               situation

Slide Presentation : Klik di sini

Chapter 2: Communication Skill

2.0  COMMUNICATION SKILLS   

        2.1    Develop listening skills

              2.1.1  Identify the barries of communication and listening skills

                        a.     Listen effectively

                        b.     Apply one-way and two-way communication

                        c.     Identify communication effectiveness

Video 4: Contoh komunikasi tidak berkesan.

Bincangkan....

Chapter 1: Personality Development (Subtopic 1.3-1.5)

At the end of the lesson students should be able to:

1.3   Build resilience of emotion and self esteem

i)  Explain the importance of managing emotions

ii) Clarify self interest / self esteem

1.4  Implement positive values and religious belief

i)  List the elements of positive values.

ii) Explain the importance of ethical values

1.5  Understand the important of unity in a multiracial society

i)  List the elements cultural diversity in the context of unity

ii) Explain the importance of respect for the differences in multiracial society

Video 3: Konsep 1 Malaysia

Chapter 1 - Personality Development (Subtopic 1.1-1.2)

1.0  PERSONALITY DEVELOPMENT

1.1    Demonstrate competency of good appearance and  personal image

1.1.1         List  the characteristics of positive self image

1.1.2         Describe the physical appearance /  positive self image

1.1.3         Explain the code of dress that is appropriate for certain situations

1.2   Understand and care for physical well being

1.2.1         Explain the importance of hygience and health

1.2.2        Explain the measure of personal safety

Video 1 : Introduction To Softskills

Video 2: Job Skills (Hard Skill & Soft Skills)

Apa yang dapat anda semua simpulkan dari kedua-dua video di atas???? Kepentingan mempunyai SoftSkill untuk memenuhi keperluan Industri dan juga perbezaan antara skill jenis Hard skills dengan Soft skills.

Course Information Learning (CIO) AS101

AS101 merupakan kursus Softskills yang ditawarkan pada semester 3 untuk program DTK dan DEP. Kursus ini merupakan  Pra-syarat sebelum menjalani Latihan Industri (LI).

SOFTSKILLS provides exposure and experience for personality development, communication skills, management, leadership, writing and appreciation of professional ethics. This course develops proactive spirit and attitude in students thus giving confidence to become excellent and charismatic individuals.

Di akhir pembelajaran untuk kursus ini, pelajar akan:-

At the end of this course, you will be able to :

1.  Use effective communication skills in various verbal and non-verbal forms of communication at the workplace. (C3),(A2)

2.  Practice leadership skills and management skills in conducting a group project.(C3), (A3)

3. Differentiate the types of formal letters and reports correctly. (C2),(A2)

Terima kaseh kerana mendaftar untuk kursus AS101 (Softskills). Sila muat turun CIO di bawah untuk penerangan terperinci berkaitan kursus ini.

 

Klik di sini untuk melihat secara terperinci CIO